We are OPENING our stores for in-store shopping starting WEDNESDAY, MAY 20TH!


The following protocols are in place as per Maine CDC Guidelines for Essential Businesses:

  • All customers must wear a face mask.
  • Maintain social distancing of 6 feet between customers and staff both inside the store and outside while waiting to enter.
  • Please be aware that others are waiting to enter as you shop in the store.

Our Deli foods are only available from our grab-n-go.

Curbside Service is still available Monday – Saturday.

PRE-ORDER/CURBSIDE PICK UP

  1. For us to be able to continue this service, due to increasing demand and associated costs of operation, there will be a $5 per order surcharge to help us offset the costs of the service.
  2. Orders will need up to 24 Hours to process from order to pick-up.
  3. Before placing your order, visit us on FaceBook, our website or Loisnatural.blogspot for all our current fresh produce, meats, deli and bakery offerings for the week. Everything in the store is available for preorder while in stock. Please include your first and last name and your phone number with your email.
    Scarborough: scarboroughorders@loisnatural.com | Portland: portlandorders@loisnatural.com
  4. We regret that we cannot make any changes to your order once it has been processed. We will be happy to start a new order for the next pick-up.
  5. Please let us know if you are ok with substitutions if we are out of stock on your choices. Due to volume of calls, your order taker cannot verify at time of taking your order whether any item chosen is in stock or not. Please remember, we cannot accept Returns. If you are not ok with substitutions let us know at time of order confirmation.
  6. If we are out of stock for any of your selections, it will be noted with your Pick-Up. We apologize, but there are still some disruptions in our supply chains and high demand for certain items.
  7. Please call the store number when you arrive for pick-up at your scheduled time.
    Scarborough: 885-0602 | Portland: 210-6500
  8. We regret that we cannot accept returns through the curbside service.
  9. Seniors, please only use your 10% Senior Discount with one order per week – You can choose which day is best for you.

If you would like to include a gratuity for our staff or a donation to the Locker Project, with whom we are currently working, please indicate the amount in your email. It will be verified by your order taker and added to your bill. And greatly appreciated.


Food is Medicine