Welcome Back!
We are OPENING our stores on WEDNESDAY, MAY 20TH
PORTLAND
Monday – Friday: 10am-5pm
9-10am Seniors & Immune compromised
Saturday & Sunday: 10am-5pm
SCARBOROUGH
Monday – Friday: 10am-5pm
9-10am Seniors & Immune compromised
Saturday: 10am-5pm
Sunday: Closed (we are hoping
to open on Sundays in Scarborough very soon)
The following protocols are in place as per Maine CDC Guidelines for Essential Businesses:
- No more than 5 customers in the store at any given time.
- All customers must wear a face mask.
- Maintain social distancing of 6 feet between customers and staff both inside the store and outside while waiting to enter.
- Please be aware that others are waiting to enter as you shop in the store.
Our Deli foods are only available from our grab-n-go.
Curbside Service is still available Monday – Saturday. Please visit our website and email us your order.
PRE-ORDER/CURBSIDE PICK UP
- There is a $5 per order surcharge to help us offset the costs of the service.
- Orders will need up to 24 Hours to process from order to pick-up.
- Everything in the store is available for preorder while in stock. Please include your first and last name and your phone number with your email.
Scarborough: scarboroughorders@loisnatural.com | Portland: portlandorders@loisnatural.com - We regret that we cannot make any changes to your order once it has been processed. We will be happy to start a new order for the next pick-up.
- Please let us know if you are ok with substitutions if we are out of stock on your choices. Due to volume of calls, your order taker cannot verify at time of taking your order whether any item chosen is in stock or not. Please remember, we cannot accept Returns. If you are not ok with substitutions let us know at time of order confirmation.
- If we are out of stock for any of your selections, it will be noted with your Pick-Up. We apologize, but there are still some disruptions in our supply chains and high demand for certain items.
- Please call the store number when you arrive for pick-up at your scheduled time.
Scarborough: 885-0602 | Portland: 210-6500 - We regret that we cannot accept returns through the curbside service.
- Seniors, please only use your 10% Senior Discount with one order per week – You can choose which day is best for you.
In the spirit of mutual respect and current guidelines for social distancing and stay-at-home recommendations by the Maine CDC, please try to bundle your grocery shopping needs into no more than 2 pick-ups per week.
Thank you,
Lois and Dan
Everything in the store is available for our pre-order/pick-up service. All grocery, supplements, body care and general merchandise plus daily fresh offerings of farm fresh produce, meats and deli. Download our flyer to see what’s on sale this month! (click on image)
